Sump Pump Installation & Repair in Charlotte, NC

Sump pumps are designed to automatically pump out excess water so that it does not flood the basement or crawl space and prevent damage to your home’s foundation. For residents in the greater Charlotte area, the importance of a fully functional sump pump system cannot be overstated, given the area’s susceptibility to heavy rains and occasional flooding. If you want to protect your property from water damage, turn to our professional plumbers. Our team is equipped with the knowledge, tools, and dedication needed to perform a successful sump pump installation in your Charlotte, NC, home. We can also perform timely repairs and essential maintenance for your peace of mind throughout the year. Connect with our experts to request an appointment!

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Reliable & Prompt Service for Homes in the Charlotte Metro Area

Are you interested in a sump pump installation or repair for your Charlotte, NC, home? Get Superior service when you call on our professionals! Live outside of Charlotte? We also offer sump pump services in and around the following locations:

  • Monroe, NC
  • Gaston, NC
  • Matthews, NC
  • Indian Trail, NC
  • Huntersville, NC
  • Waxhaw, NC
  • Weddington, NC
  • Wesley Chapel, NC
  • Concord, NC
  • Harrisburg, NC
  • Statesville, NC
  • Hickory, NC
  • Unionville, NC
  • Stallings, NC
  • Wingate, NC
  • Marshville, NC
  • Midland, NC
  • Oakboro, NC
  • Locust, NC
  • Polkton, NC
  • Shelby, NC
  • Lincolnton, NC
  • Pineville, NC
  • Belmont, NC
  • Cornelius, NC
  • Kannapolis, NC
  • Lancaster, SC
  • Rock Hill, SC
  • Fort Mill, SC
  • York, SC
  • Chester, SC
  • Gaffney, SC
Fast and Efficient
When your drains are all backed up, you don’t have time to sit around for an expert solution. That’s why our experts work fast, clearing drains in one to two hours and replacing sewer lines in four to eight hours.
Expert Work
We train and verify each employee to ensure you are getting the best plumber for the job.
Licensed Professionals
We are licensed, bonded, and insured for your complete peace of mind.
One Year Guarantee
We give warranties on all new installs, putting a stamp on the quality of our work.
Contact Us Today

Fill out the form below and let us know about your plumbing project and we’ll get back to you as soon as possible!

Sump Pump Installation

Installing a sump pump is a critical step in safeguarding your home from water damage. Our expert team evaluates your basement or crawl space to determine the optimal type and size of unit for your property. We then focus on ensuring the proper placement and installation of the pump so you can have peace of mind when the next storm rolls in.

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The Installation Process

  1. Choose Pump Location: One of the first steps our team will complete is choosing the right spot for pump placement. The unit needs to be placed in the lowest part of your basement or crawl space where water naturally collects.
  2. Prepare the Site: This typically involves cutting through the concrete floor and digging a hole deep enough to accommodate the sump pit or basin. The dimensions of the hole must allow for the sump basin to fit snugly, with room for gravel at the bottom for proper drainage.
  3. Connect Discharge Pipe: After placing the basin in the hole, it’s crucial to connect the discharge pipe, which will carry the water away from your home. Ensuring this pipe slopes away from the foundation is vital for effective water evacuation. The sump pump is then placed inside the basin, and a check valve is installed on the discharge line to prevent backflow of water.
  4. Seal: The next to last step is sealing the basin top and ensuring all connections are secure.
  5. Test: We will test your system to verify its operational efficiency. This includes filling the basin with water to trigger the pump and observing its performance.

Sump Pump Repair

Even the most durable sump pumps require occasional repairs and regular maintenance to remain in top working condition. At Superior Plumbing & Drains, we offer reliable sump pump repair services to address common issues, such as motor failures, clogged discharge lines, and malfunctioning float switches. Our plumbers swiftly diagnose and rectify problems, ensuring your sump pump continues to protect your home from flooding, so leave all your concerns in the hands of our experts.

Important Signs You Need Sump Pump Services

When you recognize your sump pump is in poor condition, you can schedule prompt repairs and avoid the headache and financial strain of water damage restoration. Don’t wait to reach out to our sump pump installation and repair team in Charlotte, NC, if you notice any of the following problems:

  • Constantly Running: Is your sump pump running even when the weather is good? This could be indicative of a malfunctioning switch or a pump that’s too small for the area it’s supposed to service.
  • Doesn’t Turn On: On the other end, if your sump pump doesn’t activate during heavy rainfall, there may be power issues, a faulty float switch, or a clogged intake screen. Regardless of whether your unit is running continuously or not all, our plumbers can get to the bottom of the issue.
  • Strange Noises: Grinding, rattling, or thumping sounds can indicate a jammed or damaged impeller, the fan-like part that moves water through the pump. Regular maintenance checks can prevent such issues by ensuring all components are clean and functional.
  • Visible Rust or Corrosion: Metallic parts within the pump can corrode over time due to constant exposure to water, potentially leading to system failure. It may be most cost-effective to invest in a new sump pump installation from our team in Charlotte, NC.

The Importance of Sump Pump Maintenance

Routine sump pump maintenance is essential for prolonging the lifespan of your system and preventing unexpected failures. Our professionals can help with cleaning the sump pit, inspecting the unit for wear and tear, testing the float switch, and ensuring the discharge line is clear of obstructions. In addition to prolonging the lifespan of your equipment, these routine maintenance appointments help identify potential issues before they escalate, saving homeowners from the inconvenience and cost of emergency repairs or sump pump replacement.

Request a Sump Pump Service Today

Protecting your home from water damage starts with a reliable sump pump system. Superior Plumbing & Drains, LLC is dedicated to providing top-tier sump pump installation, repair, and maintenance services to residents in Charlotte, NC, and surrounding communities in Mecklenburg County and Gaston County.

Don’t wait for the next heavy rainstorm to test the limits of your home’s foundation or basement. Trust us to deliver prompt repairs, quality service, and expert advice on all things related to sump pumps. Contact our professionals today to request a sump pump service and enjoy the peace of mind that comes with knowing your home is protected by a properly functioning system.

Superior Discounts

At Superior Plumbing and Drains, LLC, we strive to make our services as affordable as possible for our customers.  Check out some of the great discounts we’re currently running.  To be eligible for these discounts, make sure to mention them to your plumbing technician BEFORE they start the plumbing job.

10% OFF For Seniors, Military, and Veterans Graphic
Tankless Water Heater Installation Coupon
Water Heater Installations Coupon
Halo 5 Water Filtration & Tankless Water Heater
Our Service Areas

Are you curious about where we serve our plumbing clients? Take a look at the map below to see where our clients are.  If you’re in need of our plumbing services and see a pin in your area, then please give us a call at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area!

Superior Plumbing and Drains Service Area Map
Financing Options

At Superior Plumbing and Drains, LLC, we always look for ways to help our customers.  No matter if it’s through a variety of plumbing options or ways to pay their bill.  We have teamed up with Wells Fargo to offer you some great financing options, subject to credit approval, on your next plumbing project!

Referral Bonus

Superior Plumbing and Drains, LLC is now offering a $50 Referral Bonus to any plumbing jobs over $500!  If you refer someone whose plumbing job totals $500 or more, we will write you a $50 check!

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Our Customers Love Us

1506 Miller Street, Monroe

4.9 704 reviews

  • Avatar

    michael cross
    ★★★★★
    3 days ago

    Gave me a quote was out the next day and completed the hot water replacement in great time. I would recommend Superior Plumbing for all your plumbing needs. Techs were great to work with and were very knowledgeable.
  • Avatar

    Gabriel Strizzi
    ★★★★★
    in the last week

    Superior plumbing is an excellent organization we have used them for years. Their customer service always seems to get back to me if I need something and we just recently had them install a hybrid hot water tank. This was a job that was … More a little bit more technical than a regular hot water tank and they did it with ease and at a fair price to both Us and them. We are still waiting for the inspection of the permitting process with Union county and I don't expect any problems. From our experience with this organization we will continue to use them in the future.
  • Avatar

    Karen Hinson
    ★★★★★
    2 weeks ago

    Superior Plumbing arrived the day we called about our water heater. The technicians that came were Michael and Alex who were professional and knowledgeable. The business owner Tim also came by to assist his crew. They worked late and we … More had hot water by the end of the day. All the people at Superior seemed dedicated to provide the best service possible which was a blessing to us.
  • Avatar

    Fredrine Moore
    ★★★★★
    2 weeks ago

    I was very pleased with the service from Superior Plumbing and Drains from start to finish.
    Most companies advertise that they are available 24/7 and they are not. I actually contact 3 other companies before finding this company.
    I called
    … More at 12:15am, was emailed at 12:38am and the technician was at my house at 12:50am. Michael came in and assessed the problem, gave an estimate, made the repair and was finished by 1:15am.
    Michael was very professional and he knows his stuff. If you ever need plumbing services, please contact Superior Plumbing and Drains. Ask for Michael.
  • Avatar

    L S
    ★★★★★
    3 weeks ago

    Tyler was fantastic! He was efficient, professional, and expertly fixed our plumbing issues. He even gave great advice on how to prevent plumbing issues down the road. Great customer service – thank you!!
  • Avatar

    agnes klimek
    ★★★★★
    3 weeks ago

    We appreciate Tech Zachary’s excellent customer service. He was very respectful, personable and answered all of our questions regarding the needed repair. Even our dog loved him and waited by the door after he left!
    Thank you Superior Plumbing
    … More & Drains.

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1506 Miller St, Monroe, North Carolina 28110
1669 Federal Ave Unit 1, Gastonia, North Carolina 28052
Financing Options from GreenSky a Goldman Sachs Company
Finance Your Project
Plan 4129
Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org

Monroe/Charlotte area

Gaston area

Superior Plumbing and Drains, LLC is a North Carolina plumbing company who provides services to clients in the following areas: Monroe, Peachland, Weddington, Waxhaw, Pineville, Matthews, Charlotte, Harrisburg, Huntersville, Fort Mill, Ballantyne, Belmont, Gastonia, Indian Trail, McAdenville, Cherryville, Kings Mountain, Shelby, Waco, and York.

4.9 704 reviews

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