About Us

Timothy Herms started this business to bring the quality back to plumbing. He began plumbing at the young age of 16 and has been working ever since. With 30 years of experience and knowledge, Superior Plumbing and Drains, LLC guarantees to bring excellence to Charlotte’s plumbing industry.

Tim Herms

Company CEO
Tim Herms Image

Charlotte Skyline Image

Our Mission

Our mission is to provide high quality service through well-trained professionals.  We train our plumbers daily. At Superior Plumbing and Drains, LLC, we educate and train our team on plumbing code and show them how to take care of the customer.  Our technicians are trained and verified before entering your home to ensure you get the best person for the job.  Call us today for a quote. You will be getting the best in the business!

The Plumbing Experts You Can Turn to Year Round

Call us for 24/7 emergency plumbing service

The best in the state, Superior Plumbing and Drains, LLC is always available for a service call. Call us anytime day or night and we’ll have a qualified plumber take care of your problem.

On-time all the time
Open year-round including all Holidays
We give many options to fit your budget
Same day repair/installation

FOLLOW US

Our Service Areas

Are you curious about where we serve our plumbing clients? Take a look at the map below to see where our clients are.  If you’re in need of our plumbing services and see a pin in your area, then please give us a call at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area!

Superior Plumbing and Drains Service Area Map

Our Team of Plumbing Experts

Tim Herms Plumber

TIM HERMSOwner / License Plumber

Superior Plumbing and Drains Austin Staff Photo

AUSTINOperations Manager - Gastonia

Superior Plumbing and Drains Zach Staff Photo

ZACHPlumber

Our Office Team

Shirley Office Staff

SHIRLEYOffice Manager

Superior Discounts

At Superior Plumbing and Drains, LLC, we strive to make our services as affordable as possible for our customers.  Check out some of the great discounts we’re currently running.  To be eligible for these discounts, make sure to mention them to your plumbing technician BEFORE they start the plumbing job.

10% OFF For Seniors, Military, and Veterans Graphic
Tankless Water Heater Installation Coupon
Water Heater Installations Coupon
Halo 5 Water Filtration & Tankless Water Heater
Financing Options

At Superior Plumbing and Drains, LLC, we always look for ways to help our customers.  No matter if it’s through a variety of plumbing options or ways to pay their bill.  We have teamed up with Wells Fargo to offer you some great financing options, subject to credit approval, on your next plumbing project!

Referral Bonus

Superior Plumbing and Drains, LLC is now offering a $50 Referral Bonus to any plumbing jobs over $500!  If you refer someone whose plumbing job totals $500 or more, we will write you a $50 check!

Referral Bonus Newsletter Graphic
$50 Referral Bonus Graphic

Our Customers Love Us

1506 Miller Street, Monroe

4.9 683 reviews

  • Avatar

    Joseph Kennelly
    ★★★★★
    3 days ago

    Excellent company honest and upfront. They were the only company I could get to come out same day when having issues with pipes backing up. They got me on their schedule quick, came out and replaced all my existing cast iron. Vinny was … More very professional, upfront, and went out of his way to answer questions. I highly recommend them and will be using them for all future plumbing needs.
  • Avatar

    Mike Crownshaw
    ★★★★★
    a week ago

    Tylor showed up right on time. Found the issue quickly, and fixed the problem easily despite the minor leak being in a hard to reach place. He was also friendly and obviously very competent. I sincerely hope I never have to use them … More again. But if I do have a need for them, they’ll be my first call.
  • Avatar

    John Bruneau
    ★★★★★
    2 weeks ago

    We are in the midst of a tile project and needed some toilets pulled and installed. Tylor performed excellently and completed the tasks. He communicated with us and did a difficult installation that had the toilet flange rotated a little. … More We would have him involved in any future plumbing projects. I also commend Superior for working with our scheduling needs. Five stars to the Superior team. Thank you all !!
  • Avatar

    Christopher Pearson
    ★★★★★
    a month ago

    Superior has provided service and quality up and above and has gone above and beyond what every other plumbing company has provided. I would give 10 stars if I could. Thank you so much for your consistent response and service. We appreciate … More it and our customers do also.
    Christopher Pearson
    President
    Landmark Services Group, Inc.
  • Avatar

    Doralyn Talton
    ★★★★★
    a month ago

    We are very happy with our experience with Superior Plumbing. Zac did an outstanding job of repairing our outdoor spigot. The price was fair, the service quick, and we would use them again for any plumbing needs.
  • Avatar

    Tim Milstein
    ★★★★★
    a month ago

    Tech Michael is the ultimate professional. I have an older home which has multiple additions so it’s not a cookie cutter arrangement. Michael came in and accessed the issue, provided a solution, initiated and completed the repairs. And … More to complete the process he voluntarily put together and priced out an affordable action plan for preventative measures to ease repair costs for any future drainage issues.
    As always, it’s a pleasure to work with the highly competent employees at Superior Plumbing. They guarantee satisfaction, stand behind their work and show competence and courtesy throughout the organization. I’ve used a lot of plumbers over the years, and if you have a particularly tough job, they’re easily the best.

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1506 Miller St, Monroe, North Carolina 28110
1669 Federal Ave Unit 1, Gastonia, North Carolina 28052
Financing Options from GreenSky a Goldman Sachs Company
Finance Your Project
Plan 4129
Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org

Monroe/Charlotte area

Gaston area

Superior Plumbing and Drains, LLC is a North Carolina plumbing company who provides services to clients in the following areas: Monroe, Peachland, Weddington, Waxhaw, Pineville, Matthews, Charlotte, Harrisburg, Huntersville, Fort Mill, Ballantyne, Belmont, Gastonia, Indian Trail, McAdenville, Cherryville, Kings Mountain, Shelby, Waco, and York.

4.9 683 reviews

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