Plumber Reviews

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1506 Miller Street, Monroe

4.9 684 reviews

  • Avatar Joseph Kennelly ★★★★★ in the last week
    Excellent company honest and upfront. They were the only company I could get to come out same day when having issues with pipes backing up. They got me on their schedule quick, came out and replaced all my existing cast iron. Vinny was … More very professional, upfront, and went out of his way to answer questions. I highly recommend them and will be using them for all future plumbing needs.
  • Avatar Mike Crownshaw ★★★★★ a week ago
    Tylor showed up right on time. Found the issue quickly, and fixed the problem easily despite the minor leak being in a hard to reach place. He was also friendly and obviously very competent. I sincerely hope I never have to use them … More again. But if I do have a need for them, they’ll be my first call.
  • Avatar John Bruneau ★★★★★ 3 weeks ago
    We are in the midst of a tile project and needed some toilets pulled and installed. Tylor performed excellently and completed the tasks. He communicated with us and did a difficult installation that had the toilet flange rotated a little. … More We would have him involved in any future plumbing projects. I also commend Superior for working with our scheduling needs. Five stars to the Superior team. Thank you all !!
  • Avatar Christopher Pearson ★★★★★ a month ago
    Superior has provided service and quality up and above and has gone above and beyond what every other plumbing company has provided. I would give 10 stars if I could. Thank you so much for your consistent response and service. We appreciate … More it and our customers do also.
    Christopher Pearson
    Landmark Services Group, Inc.
  • Avatar Doralyn Talton ★★★★★ a month ago
    We are very happy with our experience with Superior Plumbing. Zac did an outstanding job of repairing our outdoor spigot. The price was fair, the service quick, and we would use them again for any plumbing needs.
  • Avatar Tim Milstein ★★★★★ a month ago
    Tech Michael is the ultimate professional. I have an older home which has multiple additions so it’s not a cookie cutter arrangement. Michael came in and accessed the issue, provided a solution, initiated and completed the repairs. And … More to complete the process he voluntarily put together and priced out an affordable action plan for preventative measures to ease repair costs for any future drainage issues.
    As always, it’s a pleasure to work with the highly competent employees at Superior Plumbing. They guarantee satisfaction, stand behind their work and show competence and courtesy throughout the organization. I’ve used a lot of plumbers over the years, and if you have a particularly tough job, they’re easily the best.
  • Avatar Eddie Brown ★★★★★ a month ago
    Superior Plumbing lives up to it's name.Vinny and Jordan provided excellent service. Vinny took a moment to explain the process and they tackled the project (Replaced Water Line) like a duck on a june bug. I watched the work they were … More doing and they finished in a timely manner with professional quality workmanship. No doubt that I would use Superior Plumbing again.
  • Avatar Linda Russ ★★★★★ a month ago
    The problem was diagnosed quickly and the Necessary work was completed in one appointment. They cleaned up after themselves, and were courteous and thoughtful. They also notified us of some other potential problems in our old house and … More gave us an estimate for work to consider doing in the future. Would highly recommend.
  • Avatar JON RUSSELL ★★★★★ 3 months ago
    Michael came to our store to fix an ongoing issue that another company had previously "fixed." He was very professional and made sure the job was completed before leaving. He made sure to explain what the issues were so that we … More could contact property management about the problem that could have been caused by another tenant since we are on a shared line. He was great and we are happy with the job well done!
  • Avatar Norma Hart ★★★★★ 3 months ago
    Absolutely perfect! Michael was knowledgeable, went above and beyond the call of duty to find the parts I needed. Explained things, showed me how they worked, very patient, expertly done! He is to be commended for his promptness, courtesy … More and expert workmanship. Thank you Michael for a job well done from start to finish!
  • Avatar Jason Nichols ★★★★★ 3 months ago
    My home had a slab leak, instead of repairing they re-piped my entire home. Called several other companies and no one wanted to touch the job for some reason. Superior did not hesitate and provided prompt and expedient service.
    … More walked through the home twice and made sure we knew exactly what would take place and that's exactly what they did, great communication. The end result was actually less intrusive than I imagined it would be, can hardly tell they were their.
    From start to finish this company is top-notch and that's a rare find these days. Stan Hamrick was the lead on this project and he always kept me in the loop and is definitely a man of his word, excellent job. Armin was one of the techs, never met him but his work was excellent. Not sure of anyone else that was on the job but they deserve credit, great job guys!
    I appreciate everything Superior did to make this a painless process, zero complaints and I will definitely be a return customer!
  • Avatar Kelsie Hicks ★★★★★ 3 months ago
    Superior was great! They came out same day & had our issues repaired that evening. Brannon was our technician & he was very professional. We would use Superior again!
  • Avatar Monta Maki ★★★★★ 3 months ago
    Superior Plumbing and Drains certainly lived up to its name, “Superior “.Stan and Brenden arrived on time, quickly evaluated my plumbing problem, fixed it, and all the while being courteous and friendly. Stan is the most knowledgeable … More plumber I’ve worked with. I will certainly use Stan and Superior Plumbing again. I also really appreciated Stan and Brenden put on shoe covers before entering my home!
  • Avatar Chakita Wright ★★★★★ 3 months ago
    Stan and his assistant were quick, neat and very professional. Thank you, for providing A1 service!! I will definitely call on them again and refer friends!! The company even sent a text message with the photo of the technician that was … More coming to my house.
    Thanks for thinking of customer safety.
  • Avatar Taryn Rawlins ★★★★★ 4 months ago
    Superior Plumbing is an excellent company that I highly recommend. I woke up to no hot water one day and Superior was out and had my TWH fixed within hours! The office team is very responsive and they helped me sign up for a great service … More plan. The technicians that have been dispatched to me were extremely friendly and knowledgeable!
  • Avatar yjk withero ★★★★★ 4 months ago
    This company is amazing and I love how fast they responded to my service request during this craziest holiday season. I called them on Saturday, 12/23. They came out that same day to fix but unfortunately my water heater needed to be replaced. … More They replaced it on Tuesday morning, 12/26. Obviously being Sunday and Monday was the holidays, they fixed the problem like in 1 & 1/2 business days. Not even 2 full days. I highly recommend this plumbing company!!
  • Avatar Vonnie Mull ★★★★★ 5 months ago
    Excellent customer service. I called in Sunday morning for a non-emergent issue, I was given an appointment for the next day. Stan arrived within the time frame he was expected, he was friendly and knowledgeable, and took care of the issue … More in a few minutes, even having to go to the local hardware store for a small part. Excellent communication via text message, email, and a phone call. Highly recommend!
  • Avatar Michael Whitlock ★★★★★ 5 months ago
    We recently had a pipe burst in the wall of our home causing water damage to the floors. It was on a Friday evening around 7pm and we called Superior Plumbing. Nick arrived at our home in less than an hour and went straight to work locating … More the source of the leak in no time. He fixed the issue in a very timely manner and returned the next day to do some additional work we wanted done. His professionalism and knowledge of his work impressed us immensely. This is our first time dealing with Superior Plumbing and we are now loyal customers! I highly recommend Superior Plumbing and Drains!
  • Avatar Tanya J ★★★★★ 5 months ago
    Wade was a wonderful technician. He was friendly and a delight to work with. He answered all my questions and concerns for my project. Thank you!!!
  • Avatar Leake Little ★★★★★ 5 months ago
    We've used Superior for several issues starting in late August - Shirley and Cam are always responsive to before and after service call requests! They communicate clearly, understand customer issues and dispatch the best available … More resource for every job. Shout-out to Derek and Zak for extra duty in crawlspaces!
  • Avatar Roy Auerbach ★★★★★ 5 months ago
    The technician Nick did a great job working on our basement sump pump system. He was careful, skillful, pleasant, and cleaned up. Job well done. My only complaint is the cost of plumbing in general, but that is not unique to Superior.
  • Avatar Gina Brown ★★★★★ 5 months ago
    Had an old spigot outside that leaked from an old vacuum breaker. Superior plumbing sent Armin a day earlier than scheduled as I couldn’t get it resolved. He knew right away the issue & when the spigot just fell off he went to Lowe’s … More to get a new one, as I had the new vacuum breaker. Replaced it & the new breaker. 1st time I’ve had no leakage in almost 7 years I’ve lived here. More honest price than other companies & Armin was friendly, knowledgeable & time efficient. I will now always call Superior 1st. And 1 yr warranty too. Ty!
  • Avatar Paul Sujka ★★★★★ 5 months ago
    5 stars. They were able to send someone out the same day to look at a potential issue. Jason J. knew his stuff and was very professional. I would recommend Superior Plumbing to anyone who has any plumbing related issues.
  • Avatar Thanh Do ★★★★★ 5 months ago
    Superior Plumbing & Drains has done a nice job for fixing a water leak today. We are very satisfied with it and want to recommend to all neighbors and our communities.
    The service has deserved an 5 stars!
  • Avatar Lalla Dabbs ★★★★★ 6 months ago
    Superior Plumbing is the best plumbing service I have used. Our plumber, Armin, was professional, knowledgeable, and accommodating. We hired him to repair several dripping faucets in our home after he provided us with a thorough inspection … More and free estimate. He did extensive research on a part for one of our obscure and discontinued brands of faucet in order to be sure to order the correct part. He also informed us that one of the parts was very delicate and could break during the removal, but his knowledge of the situation and his care in the removal prevented the part from breaking, saving us a much more extensive repair. In addition to repairing all of the faucets on our request, he also repaired a broken pipe in our crawlspace we had just discovered the morning of our appointment. Everyone I dealt with in this company was friendly and helpful. This is my new "go to" plumbing company.
  • Avatar Ben H ★★★★★ 6 months ago
    Stan, Brendan, and Zach recently replaced a leaking conventional water heater in my crawl space with a tankless heater.
    Stan was incredibly knowledgeable and was able to answer all my questions when weighing my options for replacement.
    … More The tankless heaters are more expensive, but definitely the way to go if you're replacing one. It should be more efficient, last longer, and I personally liked the fact that I won't have a 45 gallon tank of water in my crawl space waiting to burst again in 10-15 years.
    It was a big job and I really appreciate them working me into the schedule on short notice. Great experience from start to finish. I would recommend them to anyone in need of a plumber.
  • Avatar Anthony Abate ★★★★★ 6 months ago
    Michael was very professional and we are happy with his work. Christa was a pleasure to talk with and she kept me advised of when to expect Michael to be there and then called to follow up to make sure we were happy with their work. We … More have used Superior Plumbing several times and highly recommend them.
  • Avatar Melody Webber ★★★★★ 6 months ago
    Service was exceptional. Scheduling was a breeze and cost estimate was very competitive. Nick and Brendon did a fantastic job! I felt very comfortable having them in my home. I had an aging gas water heater replaced and a couple other … More repairs as well on the day of my installation. They called ahead and arrived on schedule. Everything was professionally installed and they answered all of my questions along the way. They spent a considerable amount of effort to resolve issues with the kitchen faucet, correcting a design flaw with the fixture I had purchased for the installation. Nick and Brendon were courteous, knowledgeable, organized, and also cleaned up everything well afterward. They made sure that I was satisfied with every detail of their work. I definitely recommend Superior Plumbing. I will be using them for all of my plumbing needs in the future.
  • Avatar Christa Neely ★★★★★ 7 months ago
    I work in property management in the maintenance department and have had the pleasure of having Christa Stephens as my contact person. Christa is always very quick to respond and never fails to get back to me with an answer. She is a true … More asset to have at any company and I look forward to continuing to work with her. Thank you Christa for excellent service!
  • Avatar Parker Phillips ★★★★★ 7 months ago
    Who do you call on your worst day when you're standing there ankle deep, wearing hip waders, doing your best not to slip and fall in a sea of sewage, watching the S.S Charmin sail by your ankles? Well I'll tell you who I call. … More I only call the best, and the best is Christa at Superior Plumbing and Drains. My call is answered with a friendly greeting and the sympathy needed to make sure I know that I'm not alone in this battle against the army of brown trout that are amassing on the battlefield that is my basement. Christa is always quick with the answers to my questions, and is fast to get me a plumber to come out and give me some backup. If you're calling another plumber, you're making a mistake and you'll probably regret it for years to come.

Our Service Areas

Are you curious about where we serve our plumbing clients? Take a look at the map below to see where our clients are.  If you’re in need of our plumbing services and see a pin in your area, then please give us a call at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area!

Superior Plumbing and Drains Service Area Map

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Financing Options

At Superior Plumbing and Drains, LLC, we always look for ways to help our customers.  No matter if it’s through a variety of plumbing options or ways to pay their bill.  We have teamed up with Wells Fargo to offer you some great financing options, subject to credit approval, on your next plumbing project!

Referral Bonus

Superior Plumbing and Drains, LLC is now offering a $50 Referral Bonus to any plumbing jobs over $500!  If you refer someone whose plumbing job totals $500 or more, we will write you a $50 check!

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$50 Referral Bonus Graphic
1506 Miller St, Monroe, North Carolina 28110
1669 Federal Ave Unit 1, Gastonia, North Carolina 28052
Financing Options from GreenSky a Goldman Sachs Company
Finance Your Project
Plan 4129
Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156.

Monroe/Charlotte area

Gaston area

Superior Plumbing and Drains, LLC is a North Carolina plumbing company who provides services to clients in the following areas: Monroe, Peachland, Weddington, Waxhaw, Pineville, Matthews, Charlotte, Harrisburg, Huntersville, Fort Mill, Ballantyne, Belmont, Gastonia, Indian Trail, McAdenville, Cherryville, Kings Mountain, Shelby, Waco, and York.

4.9 684 reviews

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