Plumber Reviews

1506 Miller Street, Monroe

4.9 604 reviews

• Michael Whitlock ★★★★★ in the last week
  We recently had a pipe burst in the wall of our home causing water damage to the floors. It was on a Friday evening around 7pm and we called Superior Plumbing. Nick arrived at our home in less than an hour and went straight to work locating … More the source of the leak in no time. He fixed the issue in a very timely manner and returned the next day to do some additional work we wanted done. His professionalism and knowledge of his work impressed us immensely. This is our first time dealing with Superior Plumbing and we are now loyal customers! I highly recommend Superior Plumbing and Drains!
• Tanya J ★★★★★ in the last week
  Wade was a wonderful technician. He was friendly and a delight to work with. He answered all my questions and concerns for my project. Thank you!!!
• Leake Little ★★★★★ a week ago
  We've used Superior for several issues starting in late August - Shirley and Cam are always responsive to before and after service call requests! They communicate clearly, understand customer issues and dispatch the best available … More resource for every job. Shout-out to Derek and Zak for extra duty in crawlspaces!
• Roy Auerbach ★★★★★ a week ago
  The technician Nick did a great job working on our basement sump pump system. He was careful, skillful, pleasant, and cleaned up. Job well done. My only complaint is the cost of plumbing in general, but that is not unique to Superior.
• Gina Brown ★★★★★ 2 weeks ago
  Had an old spigot outside that leaked from an old vacuum breaker. Superior plumbing sent Armin a day earlier than scheduled as I couldn’t get it resolved. He knew right away the issue & when the spigot just fell off he went to Lowe’s … More to get a new one, as I had the new vacuum breaker. Replaced it & the new breaker. 1st time I’ve had no leakage in almost 7 years I’ve lived here. More honest price than other companies & Armin was friendly, knowledgeable & time efficient. I will now always call Superior 1st. And 1 yr warranty too. Ty!
• Paul Sujka ★★★★★ 3 weeks ago
  5 stars. They were able to send someone out the same day to look at a potential issue. Jason J. knew his stuff and was very professional. I would recommend Superior Plumbing to anyone who has any plumbing related issues.
• Thanh Do ★★★★★ 3 weeks ago
  Superior Plumbing & Drains has done a nice job for fixing a water leak today. We are very satisfied with it and want to recommend to all neighbors and our communities.
  The service has deserved an 5 stars!
• Lalla Dabbs ★★★★★ a month ago
  Superior Plumbing is the best plumbing service I have used. Our plumber, Armin, was professional, knowledgeable, and accommodating. We hired him to repair several dripping faucets in our home after he provided us with a thorough inspection … More and free estimate. He did extensive research on a part for one of our obscure and discontinued brands of faucet in order to be sure to order the correct part. He also informed us that one of the parts was very delicate and could break during the removal, but his knowledge of the situation and his care in the removal prevented the part from breaking, saving us a much more extensive repair. In addition to repairing all of the faucets on our request, he also repaired a broken pipe in our crawlspace we had just discovered the morning of our appointment. Everyone I dealt with in this company was friendly and helpful. This is my new "go to" plumbing company.
• Ben H ★★★★★ a month ago
  Stan, Brendan, and Zach recently replaced a leaking conventional water heater in my crawl space with a tankless heater.
  Stan was incredibly knowledgeable and was able to answer all my questions when weighing my options for replacement. … More The tankless heaters are more expensive, but definitely the way to go if you're replacing one. It should be more efficient, last longer, and I personally liked the fact that I won't have a 45 gallon tank of water in my crawl space waiting to burst again in 10-15 years.
  It was a big job and I really appreciate them working me into the schedule on short notice. Great experience from start to finish. I would recommend them to anyone in need of a plumber.
• Anthony Abate ★★★★★ a month ago
  Michael was very professional and we are happy with his work. Christa was a pleasure to talk with and she kept me advised of when to expect Michael to be there and then called to follow up to make sure we were happy with their work. We … More have used Superior Plumbing several times and highly recommend them.
• Melody Webber ★★★★★ a month ago
  Service was exceptional. Scheduling was a breeze and cost estimate was very competitive. Nick and Brendon did a fantastic job! I felt very comfortable having them in my home. I had an aging gas water heater replaced and a couple other … More repairs as well on the day of my installation. They called ahead and arrived on schedule. Everything was professionally installed and they answered all of my questions along the way. They spent a considerable amount of effort to resolve issues with the kitchen faucet, correcting a design flaw with the fixture I had purchased for the installation. Nick and Brendon were courteous, knowledgeable, organized, and also cleaned up everything well afterward. They made sure that I was satisfied with every detail of their work. I definitely recommend Superior Plumbing. I will be using them for all of my plumbing needs in the future.
• Christa Neely ★★★★★ 2 months ago
  I work in property management in the maintenance department and have had the pleasure of having Christa Stephens as my contact person. Christa is always very quick to respond and never fails to get back to me with an answer. She is a true … More asset to have at any company and I look forward to continuing to work with her. Thank you Christa for excellent service!
• Parker Phillips ★★★★★ 2 months ago
  Who do you call on your worst day when you're standing there ankle deep, wearing hip waders, doing your best not to slip and fall in a sea of sewage, watching the S.S Charmin sail by your ankles? Well I'll tell you who I call. … More I only call the best, and the best is Christa at Superior Plumbing and Drains. My call is answered with a friendly greeting and the sympathy needed to make sure I know that I'm not alone in this battle against the army of brown trout that are amassing on the battlefield that is my basement. Christa is always quick with the answers to my questions, and is fast to get me a plumber to come out and give me some backup. If you're calling another plumber, you're making a mistake and you'll probably regret it for years to come.
• Larry Williamson ★★★★★ 2 months ago
  Needed a plumbing repair done on Sunday and they were able to get someone out and completed the job in a few hours. Very responsive and professional. Jim did a great job and I will definitely use them again for any future plumbing needs. … More
• Kate Diss ★★★★★ 2 months ago
  Superior Plumbing and Drains are wonderful! Cameron is very helpful over the phone and always gets our jobs scheduled in a timely manner! If he doesn't know the answer, he goes above and beyond to get you the answer. Everyone there … More is very pleasant and professional!
• Malissa H ★★★★★ 3 months ago
  Fabulous experience! Chris went above and beyond to fix my sink. I cannot thank him enough for his professionalism, prompt response, and the overall job did. I would absolutely recommend Superior Plumbing!
• Scott Hill ★★★★★ 3 months ago
  The guys at Superior Plumbing did an outstanding job replacing my main water line. They had to dig up several roots to get the line in and they cleaned up everything and put it in a neat pile. They were professional and informative explaining … More everything they were doing as they went along, I would recommend them to my family and friends.
• Thomasina Kitchen ★★★★★ 3 months ago
  Cameron has been a pleasure to work with. He goes above and beyond to ensure the Board members are informed and satisfied. He’s courtesy, professional, and informative. Whenever there’s a leak my first phone call is to Superior. Thank you! … More
• DC C ★★★★★ 3 months ago
  It is unusual to reach a contractor in Charlotte on the first call much less have them available to schedule an appointment the same day with the level of professionalism and courtesy that this company offered. The supervising technician … More that came out, Stan, and his accomplice, Nick, were pleasant, straightforward , and on time. Their quote was competitive but more importantly, I felt this was a company I could recommend to my clients in the future. I have no doubt the resulting work will either meet my expectations or exceed them., Daniel Callahan.
• Karen Summers ★★★★★ 4 months ago
  We use Spangler for MANY plumbing repairs throughout a number of communities we manage. The best part? You can trust that they will do what they say, when they say they will do it, and better than expected. Great Communication.
• Chris Hamer ★★★★★ 4 months ago
  We never have to worry about the job being done right when using Superior Plumbing for our plumbing needs. Our company has been using Superior throughout this year and Shirley always provides the best experience. We will continue to use … More Superior for the foreseeable future and you should too!!
• Billy Blair ★★★★★ 4 months ago
  My company SCCF has used superior plumbing on a handful of different jobs setting toilets, shower fixtures, vanities, and shower drains. They have always been prompt and service was great, but to tell the truth if it wasn’t for Shirley … More in the office and her helping us get out jobs on the schedule I don’t know what we would have done. Shirley is an incredible asset and always a joy to speak to on the phone.
  Thank you Shirley
  Billy Blair
• Kristin Tripp ★★★★★ 4 months ago
  We really enjoy projects that involve Superior Plumbing and Drains! Everyone is very responsive and professional! Shirley is always so pleasant and knowledgeable about the goings on and what will come next in the process. We highly recommend … More them!
• Sadie Moss ★★★★★ 4 months ago
  Every time I use Superior Plumbing they are outstanding. Shirley is always incredibly helpful, polite, and professional. They have great prices and do everything they can to get someone there as soon as possible.
• Jennifer Harper ★★★★★ 4 months ago
  Superior has worked as a vendor for our company for awhile now. We never have to worry about the work not being done right! They always do a great job. Shirley is in the office and she has great customer services and always helps where … More she can! I would highly recommend superior plumbing and drains to anyone in need of plumbing services.
• Sanjay Munavalli ★★★★★ 4 months ago
  Come back from vacation to find a leak in out flower bed. On a Sunday I asked 5 companies for a call/quote. I heard from 1 within an hour or two and that is who I used. We are so glad we did because Jim came over everyday until it was … More fixed and is one of the nicest guys I’ve ever dealt with. For all the work that had to be done it was a very fair price. We high will recommend this company to everyone!!!
• Michael Schaut ★★★★★ 4 months ago
  Ted came out to disconnect plumbing. He had some difficulty in doing so. He explained the problem and offered a solution. His price was fair. He was professional, knowledgeable, prompt and kind. After he left, I wanted to call the office … More to request Ted to reconnect the plumbing the next day. I spoke to Tori who was very thoughtful and accommodating to my request. I highly recommend Superior Plumbing And Drains for all your plumbing needs. I will definitely be calling them again!
• Kimberly Livingston ★★★★★ 4 months ago
  Michael came out after hours and immediately discovered the problem that both my neighbor and I were having with our sinks at our condominiums. He discovered an additional issue that needed to be resolved to remedy any ongoing issues. Michael … More was able to provide details of the cause and explain what he would do to resolve the drainage problems. Michael was knowledgeable, courteous, and great to work with to resolve my plumbing issues. Thank you Michael!
• Catherine Pitney ★★★★★ 5 months ago
  Superior Plumbing is wonderful to work with. We use them for all of our plumbing needs for our rentals across the Charlotte region. Cameron is great to work with, gets us on the schedule quickly and is great with our tenants. We love working … More with Superior!
• Zach Reiner ★★★★★ 5 months ago
  Man, I feel like we got a new house the way this kitchen sink drains now. Hasn’t drained this well since we’ve been in this house for 3 years. Extremely thankful for Michael and team coming out on a such a short notice, finding the clog, … More and clearing the pipe! Day 3 without a kitchen sink was brutal- thanks for saving the day!